Last Updated: March, 2019
All Orders must have an Official Order Number or Billing Reference.
All goods are shipped by TNT.
Tracking numbers and signed proof of delivery are available by request.
The delivery address provided must have a representative available during normal business hours to receive the goods. If there are any special instructions these shoud be advised at the time of ordering.
If you prefer to pick the goods up from our warehouse or arrange your own freight please advise at the time of ordering.
If requested to deliver to a 3rd Party, it is the responsibility of the Customer to ensure the goods are correct. Office Trend accepts no responsibility for the loss/damage or incorrect printing/engraving of goods by 3rd Parties.
All goods remain the property of Office Trend until they have been paid for.
All Customers are on a Pro-Forma basis unless approved for a 30 Day Trading Account. All Credit Accounts must be maintained on a 30 Day Net basis. Failure to do so will result in your account being placed on Stop Supply and 30 Day terms revoked.
Please allow up to 2% discrepancies on quantities. Discrepancies or claims must be notified within 48 hours of delivery date.